Waitress ignored us till we stood up to leave, then came to see if we needed a refill on pasta or water! Table behind us heard us discussing our lousy lunch and had the manager come over.

It wasn't until my food came out and I asked the waitress where the mashed potatoes were for my hot beef, that she informed me I had to order them as a side! And since I'd ordered the fruit, I got a beef sandwich with gravy instead of a real hot beef! Couldn't even finish it because the bread was rock hard in places - I couldn't stab it with my knife let alone eat it. It's listed on the menu as coming with a side, so I ordered fruit with it. My hot beef was not hot, and did not come with potatoes. Daughter's mac & cheese was also completely cold - it wasn't even luke warm.

Tasteless, and the waitress never came back to see if he wanted more - luckily he didn't since it was terrible. Came back to try again - he had all-you-can-eat pasta, which was completely cold and gluey, like it had sat out for quite awhile. First time we ate here, the hot sandwiches were quite good, although they microwaved the heck out of my loaded mashed potatoes so they were too hot to eat until the end, and by then they had no flavor.

Keno bar norfolk ne